Job Opportunity: Debt and Benefits Supervisor at Citizens Advice South Hams (application deadline: Friday 26 February 2021)

Many thanks to Janie Moor, Chief Officer at Citizens Advice South Hams for asking us to publicise the following vacancy. Please forward details to anyone in your contact networks who may be interested in applying. 


Applications for this post should be made to by 5pm on Friday 26
February 2021. Please use the application form available on the Citizens Advice South Hams website. CVs will not be accepted.

Post Details

o Post title: Debt and Benefits Supervisor.
o Salary: £20,000 – £24,360 (pro rata).
o Location: nominally based in the Citizens Advice offices at Follaton House, Totnes, this role
may be open to flexible and home working, and includes possible travel across South Hams and beyond.
o Reports to: Operations Manager.
o Direct reports: small team of paid advisers.
o Contract: 12 months fixed term contract in the first instance, 30hrs per week.
o Benefits: 4% contributions to employer’s pension scheme; 20 days annual
leave plus bank holidays (pro rata); and an additional 3 days to be
taken between Christmas and New Year; long term service leave; employee
assistance programme.

This is an exciting, new role that Citizens Advice South Hams has created to help support increasing numbers of people in a post pandemic era.

The post-holder will be an experienced debt and benefits advisor with strong organisational and team leading skills. They will wear many hats and must be able to oversee the advice services on designated days, support a small team of advisers and manage a small caseload.

A dynamic, independent self-starter, they will be skilled at managing complex information and competing priorities. They will share our commitment to the very real and positive impact Citizens Advice has on the people and communities it serves.

For further information, including the job description, person specification and to access the application form, please go to the Citizens Advice South Hams website.