Job Opportunity: Community Transport Coordinator (part-time, 20 hours per week) at Wiveliscombe Area Partnership (application deadline: 2nd April 2024)

The Wiveliscombe Area Partnership in Somerset is currently seeking to recruit a Community Transport Coordinator.

This is a part-time (20 hours per week, to include Wednesdays) position with a wage of £11.50 per hour.

The deadline for applications is Tuesday 2nd April 2024.

We would be grateful if you could share details with anyone in your professional and social networks who may be interested in finding out more or applying.

Many thanks to Bec Bria, Office Manager for the Wiveliscombe Area Partnership, for contacting us with details of this opportunity.

The job advert reads:

Job Opportunity: Community Transport Coordinator, Wiveliscombe Area Partnership.

o Reports to: Office Manager.
o Job type: part-time.
o Pay: £11.50 per hour.
o Hours: 20 hours per week over 4 days, to include Wednesdays.
o Location: Wiveliscombe House, Wiveliscombe, Somerset TA4 2JT
o Application deadline: Tuesday 2nd April 2024.

“Wiveliscombe Area Partnership is a charitable organisation based in Wiveliscombe, serving the local community. From the Community Office we run the Wivey Link community transport service with over 600 members and over 10,000 journeys a year.

We are looking for a Wivey Link Coordinator to join our busy team. This is a part-time, permanent role supporting the Wivey Link Manager and Office Manager to ensure the smooth running of the service. The role has the potential to become full-time, pending further funding.

Key Responsibilities

o Supporting the day-to-day running of Wivey Link.
o Supporting the Wivey Link Manager with scheduling using our database.
o Running reports for Office Manager / Board meetings / Fundraising purposes.
o Answering phones and taking bookings.
o Supporting and answering queries from volunteer drivers.
o Organising, updating, and maintaining the database.
o Recruiting, supporting and ongoing training for office volunteers with support from Office Manager.
o Working with Bookkeeper to keep on top of invoices and chase non-payments.
o Resolving transport issues as they arise.
o Providing cover for the Wivey Link Manager, and
o General office admin including greeting visitors

“You will support the Wivey Link Manager to provide a professional, safe, efficient, and reliable transport service for members of the public including vulnerable adults and/or vulnerable children and young people.

Person Specification

o Excellent people skills, sympathetic and patient with people from all backgrounds.
o Good problem-solving skills.
o Positive and friendly attitude.
o Ability to organise own workload.
o Good written and verbal communication skills.
o Demonstrable IT skills including managing databases.
o Team player, willing to help colleagues when necessary, and
o Calm under pressure.

Knowledge and experience


o Working with older people and vulnerable adults.
o Working as part of a team and alone.
o Using online software systems including databases, running reports, office 365, and
o Experience working with volunteers including recruitment, training, supporting.


o Recent experience of working within a driving environment.
o Experience of working within the charity sector.
o Experience raising and sending invoices.
o A good knowledge of the local area.
o Proficient in using transportation management software and systems.
o Knowledge of transportation regulations and safety standards, and
o Experience managing a fleet of vehicles, maintenance and problem solving.

Further information about the work of the Wiveliscombe Area Partnership can be found on its website, where details of the Community Transport Coordinator post is available on its News’ page.