HM Revenues and Customs to provide grants for UK voluntary and community sector organisations to help support customers it finds hard-to-reach (programme opens on Monday 24th July 2023 with an application deadline of Monday 21st August 2023)

HM Revenues and Customs (HMRC) are looking for UK voluntary and community sector organisations to support it in helping those customers it currently finds hardest to reach, who cannot or will not interact directly with HMRC or need extra support in doing so.

HMRC is inviting bids for funding of between £30,000 and £600,000 per year, with a maximum threshold set at 50% of your organisation’s turnover (last audited accounts). The programme will open to applications on Monday 24th July 2023.

HMRC has a budget of £5.5 million through its Voluntary and Community Sector Grant Funding programme to:

o Provide free advice and support to people who may face barriers in understanding their tax obligations and claiming their entitlements.
o People who are digitally excluded from accessing HMRC services,
o People who have any other difficulty in interacting directly with HMRC.

Bids should support HMRC’s principles of support for customers who need extra help and include two or more of the following activities: 

o Help people comply with their tax affairs . 
o Support customers with complex needs (including those referred from HMRC’s Extra-Support Team), and/or
o Support people to be able to use digital ways of accessing HMRC’s services . 

Organisations can apply for the funding, which is worth £1.8mn a year from 2024 until 2027, between Monday 24th July and Monday 21st August 2023.

Successful organisations will be announced in October with the new funding starting from 1 April 2024.

Further information is available on the GOV.UK website.